TyhyTeko
Project information
TyhyTeko-Work well-being and productivity for tourism and hospitality professionals through artificial intelligence and robotics
Project time: 1.9.2024-30.6.2027
Funding:
European social fund plus (ESR+)
Total budget: 233 772 €
The Jyväskylä University of Applied Sciences leads the project, with collaboration from Seinäjoki, Lapland, Savonia, Tampere, and South-Eastern Finland University of Applied Sciences.
Why the project is needed
The purpose of the project is to improve the well-being, productivity, and efficiency of
professionals (staff, supervisors, and management) in the hospitality industry, as well as to
enhance work efficiency through the implementation of artificial intelligence and robotics.
rejuvenates the sector, and enhances its reputation and attractiveness as an employer,
especially in light of labor shortages.
Objectives
- Objective 1: Enhance the work well-being and productivity of hospitality industry professionals through collaborative development and the implementation of artificial intelligence and robotics.
- Objective 2: Develop practical and tested tools for enhancing work well-being and productivity in hospitality industry small and medium-sized enterprises (SMEs) through the use of artificial intelligence and robotics.
- Objective 3: Increase the work well-being and productivity of hospitality industry SMEs through experimentation with new approaches and developed tools.
- Objective 4: Disseminate the developed innovative approaches in the hospitality industry for wider use and highlight the voices and experiences of hospitality industry professionals involved in the development process.
Target groups
The indirect target group includes other service providers closely linked to the service production of tourism, hospitality, and business sector companies, forming the hospitality industry ecosystem. Additionally, technology companies specializing in new technologies (e.g., artificial intelligence and robotics) are also considered indirect target groups. Furthermore, the indirect target groups of the project include the staff of the implementing educational organizations, students, other developers of working life and services (e.g., regional organizations), as well as tourists and customers utilizing the services of the participating small and medium enterprises.
Workplan of the project
The project is further divided into four substantive work packages aligned with the objectives and an administration work package.
- Work Package 1: Improve the work well-being and productivity of hospitality industry professionals through the implementation of artificial intelligence and robotics.
- Work Package 2: Development of a workbook for enhancing work well-being and productivity in hospitality industry SMEs through the implementation of artificial intelligence and robotics.
- Work Package 3: Practical experiments in hospitality industry SMEs to enhance work well-being and productivity through the implementation of artificial intelligence and robotics.
- Work Package 4: Results dissemination and communication.
Results
Project outcomes include:
- Adoption of collaborative development methods in hospitality industry SMEs, applicable even after the project.
- Improvement in hospitality industry professionals’ perception of well-being and productivity.
- Increased understanding and proficiency in artificial intelligence and robotics among hospitality industry professionals.
- Networking and peer-learning among hospitality industry SMEs involved in the project.
- Drafting of a workbook tailored for hospitality industry companies, containing practical tools for addressing common challenges in well-being and productivity through the implementation of artificial intelligence and robotics.
- Publication of a tested and proven workbook for enhancing well-being and productivity through the implementation of artificial intelligence and robotics.
- Adoption of workbook methodologies for collaborative development by hospitality industry companies nationwide.
- Improvement in well-being within hospitality industry companies utilizing workbook methodologies.
- Gathering of practical experiences and development suggestions for further enhancing the workbook.
- Communication of work well-being, productivity, and new technology utilization themes from the perspective of hospitality industry professionals.
- Dissemination of information on enhancing well-being and productivity through the implementation of artificial intelligence and robotics within the hospitality industry.
- Active communication of project activities and outcomes.
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